What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dynamic dropdown widget is not showing values correctly in Google Chrome

    Asked by zafanorMDQ on April 18, 2015 at 03:34 AM

    Now when you select the second option 1st menu "Aleko" on the second menu does not show me the "Model" option but this option appears at the end of the "Model" list.

    Sorry for my English that is translated with google.

     

    << Original post of this question

    Page URL:
    http://www.jotformz.com/form/42875585535670

    dropdown dynamic dynamic dropdown google chrome dropdown default values
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 18, 2015 at 06:03 AM

    After reviewing your form I recreated mentioned behavior and seems that this behavior is happening just in Chrome, however in Firefox widget is working with sorting that is defined in Dynamic Dropdown Widget.

     

    Feature of the Google Chrome is causing this mentioned behavior.

    http://stackoverflow.com/questions/2278631/google-chrome-dropdown-list-options-ordering-seems-to-be-incorrect

    Problem is related to Google Chrome, not JotForm itself and for now I will recommend Firefox browser if you want to see ordering exactly how it is defined in widget.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by zafanorMDQ on April 18, 2015 at 08:10 AM

    Thanks Joanna, I tell you that I tried it on FF, IE, Chrome and Opera and all gives me the same error, not in Safari. Is there anything I can do from my place?

    Regards

  • Profile Image
    JotForm Support

    Answered by Jan on April 18, 2015 at 11:25 AM

    Hello there,

    Just like what Joanna said, the drop down is working properly in Firefox. I've tested it and it works fine. Make sure you have the latest version though.

    I cloned your form and I noticed that the reason why "Modelo" is not on top is because you've used numbers below instead of letters. This happens only in Google Chrome. As a work around, if possible, please try using letters or add letters before the numbers.

    Hope this helps. Thank you.

  • Profile Image

    Answered by zafanorMDQ on April 18, 2015 at 07:41 PM

    Thanks Jan, I've solved as you say.