What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I click on 'My Forms', Jotform tells me I have no forms, but at the bottom of the page I can access and edit the form!

    Asked by TPOTY on November 09, 2011 at 10:49 AM

    The form is definitely there - it shows up at the bottom of the page when I login, but when I click 'My Forms' at the top of the page I'm told I have no forms. I need to clone this current form, and so need to be able to see it on My Forms as well. Thank you!

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    JotForm Support

    Answered by abajan on November 09, 2011 at 03:18 PM

    When you are logged in and then click My Forms, do you still get the message that you have no forms? Could you provide screenshots of what you see? (See this thread for details.)

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    Answered by TPOTY on November 10, 2011 at 06:28 AM

    It's a strange thing - when I log in and click My Forms I get the 'no forms' message. However, if I then click one of the other tabs at the top of the page, such as FAQ, and then go back to My Forms, they're all listed! Now I've found this it's not a problem as I've been able to clone that original form and carry on as I needed to.

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    JotForm Support

    Answered by mliz on November 10, 2011 at 08:17 AM

    Good to know that you were able to recreate the original form and proceed with working on it. If  you find that such behaviour is causing inconvenience on your work let us know and we are more than willing to look into the issue.