What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Incomplete data from Submission Email received

    Asked by tomhagedorn on April 18, 2015 at 06:22 PM

    Hi Jotform

    I just bought a membership for using Jotform instead of Adobe Formcentral. But when i fill out the form and press "send"  i only receive data from the address filed. The rest of them is empty.

    As you might see on the screenshot, all the data concerning "fars ellers mors adresse" and many more are not visible.

    Screenshot
    receiving not visible email notification
  • Profile Image
    JotForm Support

    Answered by jonathan on April 18, 2015 at 08:48 PM

    Please try first adding a fresh new Notifier on the form. This to make sure that all of the fields on the form will be updated also to the form Notification E-mail.

    user guide: -Setting-Up-Email-Notifications

    Use the Add New Email button to add new Notifier.

     

    Let us know if issue still persist even after doing this.

    Thanks