Incomplete data from Submission Email received

  • tomhagedorn
    Asked on April 18, 2015 at 6:22 PM

    Hi Jotform

    I just bought a membership for using Jotform instead of Adobe Formcentral. But when i fill out the form and press "send"  i only receive data from the address filed. The rest of them is empty.

    As you might see on the screenshot, all the data concerning "fars ellers mors adresse" and many more are not visible.

    Jotform Thread 554906 Screenshot
  • jonathan
    Replied on April 18, 2015 at 8:48 PM

    Please try first adding a fresh new Notifier on the form. This to make sure that all of the fields on the form will be updated also to the form Notification E-mail.

    user guide: -Setting-Up-Email-Notifications

    Use the Add New Email button to add new Notifier.

    Incomplete data from Submission Email received Image 1 Screenshot 20

     

    Let us know if issue still persist even after doing this.

    Thanks