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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What does the 100 MB submission limits on FREE account means

    Asked by ckorfhagen on April 18, 2015 at 07:53 PM

    I run an elementary school basketball website & we need a form for coach/referee evaluations. Im sure 100 submissions per month will be plenty but I'm unsure of what the 100 MB within the Free account specifically means.

    Does it mean:

    A.) 100 MB capacity within my free account inbox? & if so, is it that if I don't delete saved submissions then once I have 100 MBs of submissions saved that the submissions will stop working OR is it that the earliest submission will be deleted to make room for the new submission?

    OR

    B.) If someone's evaluation submission is more than 100 MBs of total info then the submission won't work?

     

    Submissions saved new submission inbox upload limit free account
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    JotForm Support

    Answered by jonathan on April 18, 2015 at 09:35 PM

    Hello,

    on A)

    Yes.

    There is also a way to auto delete submission data. That is by using the JotForm Auto Delete Submissions App.

    link: http://apps.jotform.com/app/auto_delete_submissions

    Please Take Note: Submission data that are deleted will be permanently gone and cannot be restored since we do not keep copy of submission data on the server.

    You may want to create first a backup copy of the submission data before deleting them if you have used for them later on.

    To have backup copy, you can use integration to Google Drive, Dropbox, or FTP... this way submissions will go also to your account for the copy.

     

    on B)

    Yes.

    If the uploaded file on the submission is more than 100MB it will not work. Although the maximum file size allowed per upload session is 1GB, uploading 100MB file size will fail also since it will exceed the storage limit allowed on the Free account.

    user guide: -Changing-the-Upload-Size-Limit

     

    Hope this help. Let us know if you have further inquiry.

    Thanks.