What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am already cancel my account on march how your company still charge my credit card on april

    Asked by shaine on April 19, 2015 at 07:10 AM

    I would like to check how come your company still charge my credit card on april ? what going on ? I just received the email. I am really disappointed on this.  When i received the email can you please make a refund for me on april payment ?

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    JotForm Support

    Answered by Welvin on April 19, 2015 at 08:44 AM


    You have posted the same inquiry for multiple times, my colleague is already looking at this issue. You will be answered here: http://www.jotform.com/answers/555012.