What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am also unable to save the PDF it is saying the file is empty once saved.

    Asked by Tamika on April 19, 2015 at 07:43 AM
    Hello. I am also unable to save the PDF, it is saying the file is empty once saved.
    pdf fillable pdf
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    JotForm Support

    Answered by jonathan on April 19, 2015 at 08:48 AM

    Hi,

    Can you please share to us the form you were having issue converting to PDF form? We will check the form and the account once we know this information.

    For initial troubleshooting, you can also follow first the user guide -How-to-Create-a-PDF-Form

    Thanks.

     

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    Answered by jerryt on April 23, 2015 at 08:05 AM

    I also cannot create a fill-able PDF.

     

    http://jotform.us/form/50206001629139

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    JotForm Support

    Answered by Charlie on April 23, 2015 at 11:17 AM

    @jerryt

    We advise our users to create their own separate thread so that we can better assist  you, I went ahead and created a separate thread for you, please refer to this link instead: http://www.jotform.com/answers/557759. We will address it shortly.

    Kind regards.