- asingleton23Asked on April 19, 2015 at 10:56 AM
I am trying to use several payment options on my form: Mail in, Enter a code as a payment option, and Paypal. I added all of my paypal information using the payment tool. Now that I have done that, the submit button has turned to "PAY with PayPal". The problem is that the submit buttons shows up this way even if the user selects to pay with another method. Example: if a user select to pay my mail, the submit button still shows as "PAY with PayPal". I know this will be very confusing to my users. Please help me fix this.
- raulAnswered on April 19, 2015 at 01:10 PM
I've checked your form here: http://www.jotform.us/form/51076062972153 and was unable to see the "Pay with PayPal" button, I see a regular submit button instead.
So, I think that you were able to change it by yourself, is that correct?
Let us know if you still require our assistance.
- asingleton23Answered on April 19, 2015 at 07:06 PM
I had to change it from PayPal express in order for it to work. Thanks for your answer though!
- JotForm SupportWelvinAnswered on April 20, 2015 at 04:21 AM
If your form will have the same button again, all you need to do is to disable "Use Checkout Buttons" in the Payment settings:
Please contact us again if we can help in any way.