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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unique Question limit submission

    Asked by wentz on April 19, 2015 at 01:12 PM

    I am having trouble getting a contact to create a submission. Here's the link where I am trying to submit. 


    I have tried to enter this contacts details. 

    Tel: 01661 821 609

    Name Katrina Woodrow

    Selection: Nutritionist 
    Email: katrinawoodrow@gmail.com


    New Castle upon Tyne, England

    when I go into submissions she is not there but it says it is a duplicate contact...

    What's going on?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 19, 2015 at 01:41 PM

    I have clone and tested your form and I noticed that there is submission limit set. That means that inside of the form there are settings which will not allow submitting form if Street address or Website is previously entered and used. Please see settings that I found inside of your form:

    If you want to find more about form limits please read this article:


    Hope this will help. Let us know if you need further assistance.