Form warnings and validation messages are not working in Mozilla

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    davbiomed
    Asked on April 19, 2015 at 02:14 PM

    My form warnings and validation messages don't work on the Mozilla browser. Could anyone, please, help me out? I'd really appreciate it. My form link is: http://form.jotformeu.com/form/51006402526341?

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    BJoanna
    Answered on April 19, 2015 at 02:46 PM

    I have tested your form in Mozilla browser and your form warnings are working. They are also working inside of Google Chrome.

    I would suggest you to clear browser cache and cookies and to check if you are using latest version of Mozilla Firefox.

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

    Also when I inspected your website I noticed that you are using script block (source code) for embedding your form on the website. We recommend  using of iFrame code. You can try to replace source code with iFrame to see if you will get validation messages inside of Mozilla browser. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help.

     

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    davbiomed
    Answered on April 19, 2015 at 02:59 PM

    I'll replace source code with iFrame as you say, thank you very much for your help Joanna.