What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form warnings and validation messages are not working in Mozilla

    Asked by davbiomed on April 19, 2015 at 02:14 PM

    My form warnings and validation messages don't work on the Mozilla browser. Could anyone, please, help me out? I'd really appreciate it. My form link is: http://form.jotformeu.com/form/51006402526341?

    Page URL:
    http://davidfunesbiomed.blogspot.com.es/p/contacto.html

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 19, 2015 at 02:46 PM

    I have tested your form in Mozilla browser and your form warnings are working. They are also working inside of Google Chrome.

    I would suggest you to clear browser cache and cookies and to check if you are using latest version of Mozilla Firefox.

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

    Also when I inspected your website I noticed that you are using script block (source code) for embedding your form on the website. We recommend  using of iFrame code. You can try to replace source code with iFrame to see if you will get validation messages inside of Mozilla browser. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help.

     

  • Profile Image

    Answered by davbiomed on April 19, 2015 at 02:59 PM

    I'll replace source code with iFrame as you say, thank you very much for your help Joanna.