What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the shelf life uploaded through the form of files on your server?

    Asked by dzedun007 on April 20, 2015 at 04:07 AM
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    JotForm Support

    Answered by ashwin_d on April 20, 2015 at 08:45 AM

    Hello dzedun007,

    Please be noted that we do not delete any forms or the submission data. Once a file is uploaded it will always be there in your form unless you delete it yourself or ask us to delete it for you. 

    I would also like to keep you posted that every subscription plan has upload limits. As your account is in free plan, I will explain it to you here. In free plan you can receive up to 100 MB of uploads. If this limit is reached, all your forms will be disabled. You will have to delete your submission records to free up the upload storage space or upgrade your account to higher plans for higher upload limits.

    Hope this answers your question.

    Do get back to us if you have any questions.

    Thank you!