What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is disabled

    Asked by graduatebap on April 20, 2015 at 07:29 AM

    Hi, We have not been using the Secure Link at all, but I see that it has reached quota.

    We only increased our normal submission quota using FB and Tweet submissions.

    Could you please help me? It is really urgent.

    Page URL:
    http://form.jotform.us/form/50845532510146

    disabled form
  • Profile Image
    JotForm Support

    Answered by Welvin on April 20, 2015 at 10:40 AM

    Hi,

    Please let us know the links where the given form is currently embedded so we can further check. Please list down all the possible links. It's impossible that you'll reach your SSL Limit if the form is not embedded using our SSL method. 

    I look forward to your reply.

    Thanks

  • Profile Image

    Answered by graduatebap on April 20, 2015 at 10:45 AM

    http://www.zicklingraduatebap.org/gbap-events.html

    http://www.zgas.org/upcoming-spring-2015-events.html

    http://www.ztax.org/upcoming-events/

     

    These are the websites using the link.

    Please let me know what has to be done.

    An early response would be highly appreciated.

     

    Thanks.

     

     

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    JotForm Support

    Answered by BJoanna on April 20, 2015 at 12:05 PM

    I have checked your account and your account is not over quota. Your forms are Disabled. If you Enable them, forms will be shown properly. 

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by graduatebap on April 20, 2015 at 12:20 PM

    Great! Thanks!

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 20, 2015 at 12:33 PM

    You're welcome.

    Feel free to contact us again if you have any other questions.