What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is disabled - enable please

    Asked by toe80 on April 20, 2015 at 10:02 AM

    my account was suspended.


    than my account was reactivated.


    but now are my forms disabled - please enable my forms.

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    JotForm Support

    Answered by ashwin_d on April 20, 2015 at 11:29 AM

    Hello toe80,

    Upon checking your account, I did not find any issue with that. It seems one of my colleague have already taken care of your account issues. Your form is also active and you should not have any trouble. I was able to send a test submission successfully. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if you have any trouble.

    We will wait for your response.

    Thank you!