What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to cancel our subscription

    Asked by Sandrafollowrick on April 20, 2015 at 12:20 PM
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    JotForm Support

    Answered by ashwin_d on April 20, 2015 at 01:16 PM

    Hello Sandrafollowrick,

    Upon your request, I have gone ahead and cancelled your premium monthly subscription. You will not be billed again but your account will stay premium until may 02, 2015 for the time you have already paid. After this date, your account will automatically downgrade to free plan.

    Thank you!