What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The volume of the attached files. Account Dropbox.

    Asked by sryvkova on April 20, 2015 at 12:52 PM

    What restrictions on volume for the files attached to forms exist? Whether subscribers can attach video files? And how to connect the accounts jotform and Dropbox for transmission of the attached files. Thanks in advance

    dropbox attached files attached JotForm video thanks
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    JotForm Support

    Answered by david on April 20, 2015 at 01:41 PM

    Hi,

    There is no limit to the volume of files you can receive only the amount stored:

    http://www.jotform.com/pricing

    Deleting submissions that have file uploads will clear up more space in your account.

    As far as the limitations on file uploads, there is not limit for the type of uploads to your forms:

    http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    But there is a limit of the size of file uploads:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Our integration with Dropbox is quite easy to set up:

    http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    Though the files will first be placed in your JotForm account.

    If you have any further questions, let us know and we will be happy to help.