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sryvkovaAsked on April 20, 2015 at 12:52 PM
What restrictions on volume for the files attached to forms exist? Whether subscribers can attach video files? And how to connect the accounts jotform and Dropbox for transmission of the attached files. Thanks in advance
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David JotForm SupportReplied on April 20, 2015 at 1:41 PM
Hi,
There is no limit to the volume of files you can receive only the amount stored:
http://www.jotform.com/pricing
Deleting submissions that have file uploads will clear up more space in your account.
As far as the limitations on file uploads, there is not limit for the type of uploads to your forms:
http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types
But there is a limit of the size of file uploads:
http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
Our integration with Dropbox is quite easy to set up:
http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm
Though the files will first be placed in your JotForm account.
If you have any further questions, let us know and we will be happy to help.