- trsslAsked on April 20, 2015 at 01:00 PM
Hi, I have been trying to find out why I'm not receiving emails when my forms are being submitted. There has not been any problem before? Are you having server issues? I have changed mt default email address to see if that would help ...no joy?
- JotForm SupportdavidAnswered on April 20, 2015 at 02:18 PM
As far as I know we have not had any issues recently on our end with notifications. I checked your forms notification and it does indeed appear to be setup properly:
When I checked our mail logs however, I did not see any entries in the log. Is "email@example.com" the only address you have used for the notification for that form or were you using a different one previously? I just want to make sure that a different address may have worked previously.
Also, a colleague of mine followed up with a couple of your other threads:
Please try to keep you requests and responses to a single thread.