What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I checked and our account is Not on your bounce list

    Asked by activeworldcafe on April 20, 2015 at 01:17 PM


    I had previously submitted a ticket regarding our email not receiving any email alerts/notifications.

    This applies to All of our forms, not just the one listed below.

    I studied your FAQ more and I checked your bounce list and our address is not on it:


    Thank you for when you can get to us. I know you're  busy with many ahead of me.

    Thank you,
    Susan Nichols

    Username:  activeworldcafe

    Page URL:

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    Answered by Susan  on April 20, 2015 at 01:33 PM

    I found your email reply - Thank you.

    I appreciate the help and sorry - it was my fault. Thank you for finding the solution.


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    JotForm Support

    Answered by david on April 20, 2015 at 02:32 PM

    I am glad to hear you have things sorted.  If there is anything else we can help you with, let us know and we will be happy to assist you.