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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Quiz App: Check box input field not correctly being evaluated in quiz result

    Asked by RobCox on April 20, 2015 at 01:55 PM
    There is only one check box question (question #26) and on the results emails there is no check or ex, just the stuff about Roller60 (I'm assuming it's a reference ID or variable name from the source code?).  We're hoping to do more of these tests in the future, so the check box questions will be used more in the future.
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    JotForm Support

    Answered by Charlie on April 20, 2015 at 02:18 PM


    It seems like there are some changes in your form that are not applying directly to the Quiz App. 

    Could you try re-adding the form to the Quiz App, or set the answers again. You can also try clearing your form's cache just to make sure. 

    You could also try cloning the form you are having problems, then open it on the Quiz app and set it up again. Here's a guide on how to clone your existing forms: http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account.

    See if the cloned form is also having problems.

    Kind regards.