What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Secure Forms

    Asked by mwglimited on November 10, 2011 at 03:43 AM

    Dear Jotform,

    We received an email saying we are about to reach the quota of our secure forms but we do not need secure forms. According to the counter we have only had 19 out of 100 submissions this month and 9 out of 10 SSL forms. We do not understand the differences between these 2 counters and unsure if this means all our forms will be disabled or only a few. How do you choose which forms are secure or not? How can we still be getting out submissions?

    Thank you.

    Submissions JotForm email counter
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    JotForm Support

    Answered by mliz on November 10, 2011 at 07:13 AM

    Free accounts are limited to 100 regular submissions, 10 ssl submissions and 10 payments, whichever comes first. The ssl submissions are those forms using 'https', to stop SSL forms simply use http and not https in your forms. When getting the embed code make sure to remove the check mark on Secure Form.

    Hope this helps.

    Cheers!

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    Answered by erawrf  on November 02, 2016 at 09:11 AM

    sdrtfger