Unable to sign up. It shows message "You are not allowed to use this resource".

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    Shamma 
    Asked on April 21, 2015 at 05:03 AM

    When ever I try to create my account and fill into the form

    after submitting I get a message:

    "you are not allowed to use this resource"

    How can one sign up then or what is wrong here?

    Thanks in advance,

    Shamma

  • Profile Image
    ashwin_d
    Answered on April 21, 2015 at 10:55 AM

    Hello Shamma,

    I'm sorry for the trouble caused to you.

    Which browser are you using to sign up for a new account? I am unable to replicate the issue you are having. I was able to sign up for a free account successfully. Please check the screenshot below:

     

    Here are the steps I would suggest you to follow:

    #1. Clear your browser cache. The following guide should help you on how to clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    #2. Click on the following URL to sign up for a new account and see if you are able to :  http://www.jotform.com/signup 

    Do get back to us if the issue persists.

    Thank you!