- ShammaAsked on April 21, 2015 at 05:03 AM
When ever I try to create my account and fill into the form
after submitting I get a message:
"you are not allowed to use this resource"
How can one sign up then or what is wrong here?
Thanks in advance,
- JotForm Supportashwin_dAnswered on April 21, 2015 at 10:55 AM
I'm sorry for the trouble caused to you.
Which browser are you using to sign up for a new account? I am unable to replicate the issue you are having. I was able to sign up for a free account successfully. Please check the screenshot below:
Here are the steps I would suggest you to follow:
#1. Clear your browser cache. The following guide should help you on how to clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
#2. Click on the following URL to sign up for a new account and see if you are able to : http://www.jotform.com/signup
Do get back to us if the issue persists.