What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to change text fields

    Asked by Colin Davies  on April 21, 2015 at 06:42 AM

    I am trying to amend fees on my form but it won't let me save the changes 

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    JotForm Support

    Answered by Jan on April 21, 2015 at 11:10 AM


    I'm sorry but I can't access your form. Can you share the form URL or ID? I tried searching your email from our database but I didn't find your account. Please log in using your JotForm account so that we can assist you properly.

    Normally, for a text box, in order to edit it, you need to click "Edit html". If you want to save the changes, just click "Complete" button.

    Thank you.