- AlessandroAsked on April 21, 2015 at 11:42 AM
- JotForm Supportashwin_dAnswered on April 21, 2015 at 12:54 PM
I'm sorry for the trouble caused to you.
Upon checking your payment details with order #S-79D96673KH740762J, I found that you were not logged in to your account when you made the subscription payment.
I have taken care of your account issues and upgraded your account to premium yearly subscription. Please sign out from your account and then sign in again for the changes to reflect.