- agrantaaeAsked on April 21, 2015 at 01:39 PM
I get an error when submitting my form. It reads:This page can’t be displayed
Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://submit.jotform.us again. If this error persists, contact your site administrator.
I have turned on the settings listed. Am I missing a step?
- KadeJMAnswered on April 21, 2015 at 02:33 PM
To my understanding I think you are seeing an error message displayed when you submit your form.
I have traced the form to be this one http://www.jotform.us/form/50984246260154 but when I did a test of it I found that I seem to be unable to replicate the same issue.
Are you using just the direct form link? Or is it embedded on a website somewhere?
It currently looks like you may be using Firefox but I'm not entirely sure. Could you please tell us more about the OS and Browser|Browser Version you are using which this occurs and we will gladly investigate the issue more.