What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I validate a field based on a database list?

    Asked by redrhinotv on April 21, 2015 at 02:24 PM

    We have two serial number type fields on our form, and we'd like the form to automatically cross-check the user's entry with a list of valid serial numbers that we can provide.

    Is this possible?  Appreciate your help.

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    JotForm Support

    Answered by Mike on April 21, 2015 at 03:21 PM

    Thank you for contacting us.

    Unfortunately, there is no built-in database to form integration options available at JotForm. If you need a custom functionality you might consider modifying a form source code.

    How to get the Full Source Code of your Form

    If the amount of the serial numbers is not big, it might be possible to use conditional logic. In this case, you will need to add the serial numbers via JotForm and setup your conditional actions.

    Smart Forms Using Conditional Logic

    Please feel free to contact us if you need any further assistance.