What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not shown on the website

    Asked by mitchabreu on April 21, 2015 at 03:43 PM

    Why is your form always acting up....it is never stable...i have had to re-install this form on our websites numerous times and it fails after 1 or 2 days...it doesnt display on the sites anymore.

     

    Is this going to get fixed ?

     

    This is frustrating .....

     

    Mitch

    Page URL:
    miamiprotection.com

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    JotForm Support

    Answered by BJoanna on April 21, 2015 at 04:41 PM

    I am sorry for inconvenience you have, but Jotform is stable.

    I have inspected your website and your form is displayed there properly.

    Also  I noticed that you are using script block (source code) for embedding your form on the website. We recommend  using of iFrame code. You can try to replace source code with iFrame. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    When I inspected console log on your website I notice a lot of errors and that is probably a reason why you sometimes have a problem with form on your website. Those errors are not related with Jotform.

    Hope this will help.