Form is not shown on the website

  • mitchabreu
    Asked on April 21, 2015 at 3:43 PM

    Why is your form always acting up....it is never stable...i have had to re-install this form on our websites numerous times and it fails after 1 or 2 days...it doesnt display on the sites anymore.

     

    Is this going to get fixed ?

     

    This is frustrating .....

     

    Mitch

  • BJoanna
    Replied on April 21, 2015 at 4:41 PM

    I am sorry for inconvenience you have, but Jotform is stable.

    I have inspected your website and your form is displayed there properly.

    Form is not shown on the website Image 1 Screenshot 30

    Also  I noticed that you are using script block (source code) for embedding your form on the website. We recommend  using of iFrame code. You can try to replace source code with iFrame. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    When I inspected console log on your website I notice a lot of errors and that is probably a reason why you sometimes have a problem with form on your website. Those errors are not related with Jotform.

    Form is not shown on the website Image 2 Screenshot 41

    Hope this will help.