Unable to receive submission data to Salesforce?

  • teamhoyas
    Asked on April 21, 2015 at 8:28 PM

    How long does it take for the form information to SYNC with Salesforce? Its been about 20 minutes since i've tested and I did not receive any errors etc. Please advise. 

  • Charlie
    Replied on April 21, 2015 at 11:35 PM

    Hi,

    Have you made a test submission after you integrated Salesforce?

    Also, could you try re-integrating again but following this guide: http://www.jotform.com/help/271-Flexible-Data-Integration-with-Salesforce. After that, preview your form, fill it out and click submit to send a test submission. See if the data is transmitted to your Salesforce account.

    Kind regards.