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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Disable form

    Asked by UHanthan on April 21, 2015 at 09:45 PM

    Getting error message that " 

    Form not found
    This form is disabled.
    Please fix asap 
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Aury on April 21, 2015 at 10:11 PM

    @UHanthan, the form is suspended due that you are requesting sensitive information as of Credit Card Nr. this is considered a violation of our Terms of Use.


    I would recommend you to include in your forms the Payment Integration option as the ilustration that follows:


    I hope this is of your help.


  • Profile Image

    Answered by UHanthan on April 21, 2015 at 10:34 PM

    I have finished. But still same problem  

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    JotForm Support

    Answered by jonathan on April 22, 2015 at 02:03 AM

    I have already reinstated your account/username  UHanthan

    as mentioned on this thread http://www.jotform.com/answers/556709-Disable-form#1