What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot Clone Form from URL

    Asked by MSMV on April 21, 2015 at 10:57 PM

    Hi,

    I am trying to clone a form from my personal account (username: hillaryfuhrman) to an account I created for my children's school(MSMV).  The form I am trying to clone is http://www.jotform.us/hillaryfuhrman/msmvinquiry; I checked to make sure the privacy settings (on both accounts) allow cloning. When I enter the URL it says "Form not found: Form Id is missing or irregular" 

    Thank you for your help.

    Hillary Fuhrman 

    clone form from URL JotForm
  • Profile Image
    JotForm Support

    Answered by jonathan on April 22, 2015 at 02:42 AM

    Hi Hillary,

    Can you please try using the actual URL of the form.. this one http://www.jotform.us/form/50464055609152

    I was able to test clone it on my end.

    Let me us know if this still did not work.

    Thanks.

  • Profile Image

    Answered by MSMV on April 22, 2015 at 08:33 AM

    Jonathan,

    Thanks for your help. I was able to clone the form. I will be sure to use the original URL with the form number if I need to do this again in the future.

    Best,

    Hillary

  • Profile Image
    JotForm Support

    Answered by Charlie on April 22, 2015 at 11:15 AM

    I'm glad that everything seems to be good in your end.

    If you needed any assistance again, please do not hesitate to open a new thread here in the forum.

    Kind regards.