Is Jotform more secure than google forms?

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    Asked on April 21, 2015 at 11:52 PM

    What info can you provide about security?

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    Answered on April 22, 2015 at 06:07 AM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 

    Hello wottrenb,

    Please be noted that we do not share the data with anyone. Your data is secured on our server as we have cluster of servers which is monitored round the clock. Your form's submission data is stored in our database in plain text. If your JotForm account credential is compromised or you share it with others, the submission data will be displayed. You can delete the submission data you have received and once it is deleted by you it is deleted permanently form our system.

    You may like to take a look at the following thread which should answer most of your query: 

    Thank you!


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    Answered on October 09, 2015 at 04:13 PM

    In conjunction with this, we just wrote up why JotForm is the best Google Forms alternative. Check it out!

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    Answered on April 13, 2018 at 10:05 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 03:05 AM

    Update: HIPAA is available for Silver plan as well.