What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to upgrade to premium monthly subscription?

    Asked by Purk on April 22, 2015 at 12:32 AM

    I really have two questions:

    1. I'm very new to using JotForm and received the notice about my 10 free monthly uses.  And I went to upgrade to the $9.99 premium and I went to upgrade and the price was $90 so maybe I missed something?

    2. My other question is can I switch users?  I'm using this for an event that is being ran by an organization that currently uses JotForm also .. So can I just transfer to that account ?


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    JotForm Support

    Answered by ashwin_d on April 22, 2015 at 06:57 AM

    Hello Purk,

    I did check your account and found that it is in free plan. That means you have not upgraded yet. Please be noted that $9.95 is for our premium monthly subscription where $90 is for our premium yearly subscription. 

    Please click on the following URL to upgrade your account to desired plan:

    Premium monthly subscription :  http://www.jotform.com/upgrade?username=Purk&account_type=premium&period=monthly 

    Premium yearly subscription:  http://www.jotform.com/upgrade?username=Purk&account_type=premium&period=yearly 

    As we cannot answer multiple questions in one thread, I have moved your second question to new thread and you will be answered here:  http://www.jotform.com/answers/556823 

    Thank you!