Weird directory after uploads

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    Asked on November 10, 2011 at 12:14 PM

    I'm using the drop box integration and after my files have uploaded to drop box, they go into a weird folder like this:


    And each upload goes into a different folder inside my the main folder I've specified.

    How can I change this so they all just go into the main folder, or into a folder named after the uploader (client name etc)

    This is my first support ticket, so I look forward to your reply.

    Jason Rhodes

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    Answered on November 10, 2011 at 04:50 PM

    That wierd number is a unique Submission ID

    You can have dropbox drop all the submission PDFs into one folder, by clicking on the Submissions icon for the form, clicking the Properties Cog, click Manage Dropbox Integration, then selecting No Folder.

    You will you can also choose any field from your form as a label for your submissions on dropbox, but they will place into a folder e.g FormName/SubmissionLabel/SubmissionID.

    It best to use the unique submission ID, as people can have the same name.


    Hope that helps, let us know if you have any other questions. 

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    Answered on November 10, 2011 at 11:45 PM

    Thanks so much, that was the perfect answer!!

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    Answered on November 11, 2011 at 01:21 AM

    We are happy to hear it Jrnetwork, if you have further questions, just let us know. Thank you for using our services and have a great day!

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    Answered on July 12, 2012 at 09:53 PM

    How do you open up that dropbox configuration dialogue?  All I can see is an Integrations tab that lets me select an account and nothing else.

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    Answered on July 12, 2012 at 10:13 PM


    Once you make the dropbox integration

    On your form builder, click on the Form name  where you want to get that dialogue

    Then Click on "Submissions"
    form submission
    Then click on the Properties cog ,
    click Manage Dropbox Integration,
    Then select the folder name based on a field or no folder at all
    If you still need further assistance, please open a new thread so we can help you more efficiently