What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled without expecting it

    Asked by vudis on April 22, 2015 at 03:08 AM


    We have free account and we thought that after 10 SSL submissions form will switch to using normal unsecured ones. That didn't happen and now our account is disabled. What should we do?

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    JotForm Support

    Answered by ekrem on April 22, 2015 at 04:43 AM


    You can do max 10 SSL submissions with the free account. It does not switch to normal unsecured ones. I am enabling your account now. If you need more than 10 SSL submissions than you can switch to other paid ones.