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    Removing or deleting a member subscription on Paypal forms

    Asked by andyprice on April 22, 2015 at 03:38 AM
    remove delete unsubscribed paypal subscription cancel member
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    JotForm Support

    Answered by Jan on April 22, 2015 at 10:07 AM

    Original thread title: How do I cancel a customer subscription payment?

    Hi there,

    If I understand you correctly, you want to cancel the subscription of one of your members in Paypal right?

    There are 2 ways on cancelling their subscription from your service.

    1. The customer cancels it themselves in their PayPal.

    2. You can cancel their subscription by logging in to your Paypal Merchant Account.

     

    Hope this helps. Thank you.