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    I received an email stating authorization has failed for my recurring monthly charge....

    Asked by kalohe00 on November 10, 2011 at 12:27 PM

    It has never failed before and should not of this time. In the email it says I can log into Plimus to try to make payment again, gave me a user name but no password. How can this issue be fixed?

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    Answered by fxr on November 10, 2011 at 03:57 PM

    If you have no password, you can visit the link below and use the email address used when you signed up, along with your plimus usernamehttps://secure.plimus.com/jsp/forgot_password.jsp?designId=1