Unable to select language from translation tool on wordpress embedded form

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    Asked on April 22, 2015 at 06:43 AM

    Hi, i am using the WP plugin to import the forms to a self-hosted wordpress site, when i do embed the form, the language selector just remain as "language" which is static and cannot choose language. I need the form to work in arabic, and when i do make the form primary language to be arabic id does not show, only the english. 

    Finally, if you are not allowing me to make forms in arabic for phishing reasons at least it should work flawlessly your way!


    Also, when the validation messages appear, it screws up the form structure completely, can you please help in fixing that?

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    Answered on April 22, 2015 at 11:07 AM

    As I check the JotForm using its direct URL, the language dropdown seems to be working fine. The issue seems to be happens only when embedded on the website. I see that the form is embedded using Javascript method and could be conflicting with other scripts on the website. Could you let us know which plugin you are using on your WordPress website to embed your JotForms?

    Could you please try installing the JotForm oEmbed plugin to see if that helps? You can also embed your JotForm using iframe method. 

    The validation messages are displayed below the input button and seems normal to me. Please see changing the embed method resolves the issue with validation messages. Let us know if you are looking for something specific. We will be happy to help.

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    Answered on April 22, 2015 at 11:08 AM

    You can get the form iFrame code for your JotForm by following the guide below :