What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has inconsistent font color - hard to see - in the pricing area.

    Asked by nathaneckel on April 22, 2015 at 09:54 AM

    I used a premium template from your store for this form.

    In the Subscription area the pricing information is *extremely* hard to read until you click on it.

    My services are premium priced and I am very concerned that people will be confused - and lead to more customer service time on my end.

    Page URL:
    http://www.jotform.us/form/50764262582155

    font color font template information click
  • Profile Image

    Answered by bokid on April 22, 2015 at 10:06 AM

    Indeed, that doesn't look right. I see the issue, some of the form is not using the proper color.

    Adding this custom CSS to your form should immediately make it readable:

    .form-all, .form-line-error {
    color: #cccccc !important;
    }

    Please add it at the very bottom of the Custom CSS field. You can read about how to add this custom CSS to your form in this guide:

    How to Inject Custom CSS Codes

    Your text should display like this from now on:

    Please let us know if you have any problems getting it to work, and we'll be happy to help you get it sorted out.

    Kind regards.

  • Profile Image

    Answered by Syed on April 22, 2015 at 10:07 AM

    Hi Nathan;

            Please try to inject the following CSS Code Block at the end. Read our guide here on How to Inject Custom CSS Codes.

    .form-product-item label, .form-section, .form-section-closed {color: #EEE !important;}

    Please do let us know if you need further assistance on this, we would be happy to assist you.

     

    Thankyou,

  • Profile Image

    Answered by nathaneckel on April 23, 2015 at 10:18 AM

    It worked, appreciate the very quick help, responsiveness, and accuracy!

  • Profile Image

    Answered by Syed on April 23, 2015 at 10:20 AM

    Do let us know if you need further assistance, we would love our users to support :)

     

    Thankyou,