Does your form support Secure information collecting?

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    Sao Tith 
    Asked on April 22, 2015 at 10:47 AM

    Are your forms on a secure server? If we collect information that is sensitive, do you offer any high level security features?

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    Answered on April 22, 2015 at 12:44 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 


    Hello Sao,

    We have cluster of servers which is monitored round the clock. Once the data reaches our server, it is secured. For added security, you can go ahead and use the SSL version of your form. This will ensure that the submission data is encrypted when it is transmitted to our server. The following guide should help you on how to use SSL URL of your form: 

    You may also like to check the following thread which should answer most of your security related query: 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered on April 13, 2018 at 10:10 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:31 AM

    Update: HIPAA is available for the Silver plan as well.