What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I downgrade from premium to basic?

    Asked by tinyfins on November 10, 2011 at 02:43 PM
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    Answered by fxr on November 10, 2011 at 04:13 PM

    At the bottom of Jotform.com there is an Account Settings button, when you click on it you will see a Cancel button, hit that and that should downgrade you.

    Let us know if you run into any problems with the process.