Problems with submission

  • krislund
    Asked on April 22, 2015 at 12:09 PM

    We have had multiple people tell us they have tried submitting their application but it will no upload to us? Any ideas on what we can do to fix the situation? One person has tried submitting the application multiple times.

  • Carina
    Replied on April 22, 2015 at 1:42 PM

    I tested the form and could successfully submit the form:

    Problems with submission Image 1 Screenshot 30

    But I noticed you have 2 submit buttons:

    Problems with submission Image 2 Screenshot 41

    Please try removing one of them.

    Also you have several required fields. Only if they are all filled in it is possible to submit the form. Does the user receives an error message?

    We'll wait for more details to continue.