- barbaraAsked on April 22, 2015 at 12:48 PM
my form will not load mobily, please advise on mobile options thank you!
- CarinaAnswered on April 22, 2015 at 02:07 PM
Is it the form 51113326542141? I tested the non embed version and could access it with IOS and Android:
Is the form embed on a website? If so please let us know the website url so we can run further tests.
Let us know if we can assist you further.
- BarbaraAnswered on April 23, 2015 at 12:55 AM
Okay this was in a facebook post today and then i sent the same link in private message on fb through our page...
Also- I put our other application for gifts here...
scroll down to apps and the "contact us" spot and click there...
which takes you here... https://www.facebook.com/ScarletsKids/app_684336108254110
- JotForm SupportWelvinAnswered on April 23, 2015 at 09:11 AM
Page Tab apps are not supported on mobile devices by Facebook's Platform. A workaround for now would be to use third party websites that offer a mobile version for tabs. We have list some of this websites here: http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-. Kindly check.
Let us know if you need further assistance.