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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can we remove the "user name" from the link name?

    Asked by TerriH on April 22, 2015 at 02:49 PM

    I know how to go into "embed form" and create a "custom" url so that my company name shows instead of a bunch of random numbers. However, I'd like have my "user name" removed from the url. Is that possible??

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    JotForm Support

    Answered by Kiran on April 22, 2015 at 04:02 PM

    Unfortunately, it is not possible to remove the username from the custom URL. However, since you want to have your company name in the URL, you may change your account username to your company name so that the form ID can be changed to form name.

    For example, the URL could be looking like this


    Hope this information helps! If you want to change the username of your account, please let us know. We will be happy to help.