Can we remove the "user name" from the link name?

  • Profile Image
    Asked on April 22, 2015 at 02:49 PM

    I know how to go into "embed form" and create a "custom" url so that my company name shows instead of a bunch of random numbers. However, I'd like have my "user name" removed from the url. Is that possible??

  • Profile Image
    Answered on April 22, 2015 at 04:02 PM

    Unfortunately, it is not possible to remove the username from the custom URL. However, since you want to have your company name in the URL, you may change your account username to your company name so that the form ID can be changed to form name.

    For example, the URL could be looking like this

    Hope this information helps! If you want to change the username of your account, please let us know. We will be happy to help.