What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes made in the form designer are removed when going back to the form builder

    Asked by 2td on April 22, 2015 at 04:00 PM

    it seems that if i enter the css in the form options and NOT in the form designer tool, it saves things ok - but every time i go to the designer tool and add custom css, and then go back to the form, it adds all this other css that overwrites my changes.

    very frustrating!

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    JotForm Support

    Answered by david on April 22, 2015 at 04:02 PM

    Hi,

    If you have a previously applied theme, the CSS applied by that theme will overwrite most changes made in the designer.  Cloning the form occasionally removes this and does indeed appear to work with your form.  When I cloned your form, the changes I made in the designer did stay.  Try cloning your form and using the cloned copy to see if that allows for the changes you make in the designer to work:

    http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    If you have any further questions, let us know and we will be happy to help.