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need assistance with setting up my email notifactionAsked by gweiner2 on April 22, 2015 at 05:50 PM
my email notification is not working. My email is firstname.lastname@example.org
I followed the directions in the knowledge base, but I am still not getting the emails. I have ran a couple of test to see if my email is getting the notification. But it is not.
assistance email Emails email notification href
The email address used for submission notification was in our bounce list, I have removed it from there now. Could you please try again? Make sure it does not go to the spam folder.
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender.