need assistance with setting up my email notifaction

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    gweiner2
    Asked on April 22, 2015 at 05:50 PM

    my email notification is not working. My email is tenniseuro@aol.com

    I followed the directions in the knowledge base, but I am still not getting the emails. I have ran a couple of test to see if my email is getting the notification. But it is not. 

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    BDAVID
    Answered on April 22, 2015 at 06:55 PM

    The email address used for submission notification was in our bounce list, I have removed it from there now. Could you please try again? Make sure it does not go to the spam folder.

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com