What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change a submission to be complete after payment made?

    Asked by jimbrand on April 22, 2015 at 06:27 PM

    Users have two ways to submit a registration submission: 

    One -  they pay with PayPal and or use credit card which marks the submission as paid.

    Two - they pay by check which when the form is submitted is marked incomplete submission.  Once I receive payment I want to be able to show that payment on the submission report that is generated when I click on "Submissions" for a particular form.  the form in question is 2015 Vendor Registration. 

    Any help you can provide will be appreciated.

     

    Thanks.

    Page URL:
    http://www.manyhandsfiberartsfestival.org/2015-vendor-registration/

    change a submission after Submissions submission report check pay by check
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on April 22, 2015 at 08:15 PM

    If you want to setup Paypal along with another payment option, please check this guide:

    http://www.jotform.com/help/120-How-to-set-up-paypal-along-with-other-payment-options

    You can also edit the submission status from the submission view , here is a detailed explanation :

    http://www.jotform.com/help/194-How-to-Assign-a-Status-to-Submissions