Form Disabled! :(

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    Alberto Orsini
    Asked on November 10, 2011 at 06:11 PM

    I put a form on my wedding website for the RSVP and the form was disabled. I am not receiving any of the emails and my invitees are seeing the form disabled message. How can this be corrected?


    Form ID: 13073941390

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    Answered on November 10, 2011 at 06:29 PM

    You are overlimit for Guest accounts. 

    Just register for a Free jotform account and you will get higher submission limits. 

    Guests get 20 submissions per month, Free accounts get 100.

    Create a Free account with the same email address that your notification emails were being sent to and the form should automatically get associated with your new account.


    Let us know if you have any problems with this process.

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    Alberto Orsini
    Answered on November 10, 2011 at 06:35 PM

    I did, but it's not showing up. Should I just wait or do I need to do something manually to associate it?

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    Answered on November 10, 2011 at 06:47 PM

    Hi Alberto,

    Your guest email isn't yet registered based on our system, if you are using different email address, please login to your account and clone your existing forms to make it transfered in your new free account.

    If you have further questions, please let us know. Thank you!