What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Disabled! :(

    Asked by Alberto Orsini on November 10, 2011 at 06:11 PM

    I put a form on my wedding website for the RSVP and the form was disabled. I am not receiving any of the emails and my invitees are seeing the form disabled message. How can this be corrected?

    URL: http://www.bearandowl.com

    Form ID: 13073941390

    Page URL:
    http://www.bearandowl.com

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    Answered by fxr on November 10, 2011 at 06:29 PM

    You are overlimit for Guest accounts. 

    Just register for a Free jotform account and you will get higher submission limits. 

    Guests get 20 submissions per month, Free accounts get 100. http://www.jotform.com/pricing/

    Create a Free account with the same email address that your notification emails were being sent to and the form should automatically get associated with your new account.

     

    Let us know if you have any problems with this process.

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    Answered by Alberto Orsini on November 10, 2011 at 06:35 PM

    I did, but it's not showing up. Should I just wait or do I need to do something manually to associate it?

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    JotForm Support

    Answered by idarktech on November 10, 2011 at 06:47 PM

    Hi Alberto,

    Your guest email isn't yet registered based on our system, if you are using different email address, please login to your account and clone your existing forms to make it transfered in your new free account.

    If you have further questions, please let us know. Thank you!