Account login has been changed without my authorisation

  • Profile Image
    Neil 
    Asked on April 22, 2015 at 10:35 PM

    I have just received an email from Jotform stating:

    Email address for your account riquee was changed to banana-split-19@hotmail.com 

    This has not been authorised by me, how can I resolve this issue?

     

     

    Regards

    Neil

    TradeMarks Australia

  • Profile Image
    Welvin
    Answered on April 23, 2015 at 03:41 AM

    Hi Neil,

    We have reverted the account email address to the original email which is used for the registration. I have also changed the password, kindly reset it.

    Thanks