What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account login has been changed without my authorisation

    Asked by Neil  on April 22, 2015 at 10:35 PM

    I have just received an email from Jotform stating:

    Email address for your account riquee was changed to banana-split-19@hotmail.com 

    This has not been authorised by me, how can I resolve this issue?





    TradeMarks Australia

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    JotForm Support

    Answered by Welvin on April 23, 2015 at 03:41 AM

    Hi Neil,

    We have reverted the account email address to the original email which is used for the registration. I have also changed the password, kindly reset it.