is jotform doing maintenance

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    clewlow
    Asked on November 10, 2011 at 07:04 PM

    My forms keep disappearing then reappearing.

    Also I keep being logged out

    Are the servers down?

    Thanks

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    idarktech
    Answered on November 10, 2011 at 07:17 PM

    Hi Clewlow,

    There have been no reports of service downtime today. Could it be your internet connection that has a problem? I checked all of your forms and they all seem to be fine. If you have embedded your form, could you please provide the website URL?

    Let us know if you're still having problems. Thank you and have a great day.

     idarktech

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    clewlow
    Answered on November 10, 2011 at 07:24 PM

    thanks - i think there is a problem, e.g. my NEW order form, when I am editing it now it is different to the preview - my connection is fine. When I log in, it logs me out randomly and sometimes I cannot view my forms. Please can you investigate this, many thanks

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    idarktech
    Answered on November 10, 2011 at 07:41 PM

    Hi,

    Your form is working fine on my part. Could you please clear your browser cache? or reset your browser settings? maybe that would help, please also ensure that you are not using proxies in your browser because it usually give problems while you are logged-in in JotForm. Thank you.