What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    HAVING ISSUES WITH UPLOADING PICTURES

    Asked by Drivers on April 23, 2015 at 03:16 AM

    JUST HAVING ISSUES WITH UPLOADING IMAGES - IT DOES NOT ALLOW THE IMAGE TO UPLOAD ONLY REFRESHES THE PAGE. ANY SUGGESTIONS?

     

     

    Page URL:
    http://form.jotformpro.com/form/51121008534946

    Screenshot
    allow
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    Answered by Carina on April 23, 2015 at 09:56 AM

    What are the file extensions and size of the files you are trying to upload?

    I made a test submission on desktop and could successfully submit the form. Are you experiencing this situation on mobile? If so with IOS or Android?

    I will run further tests and will get back to you later.

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    Answered by Carina on April 24, 2015 at 04:24 PM

    We made further tests but the upload fields worked fine:

     

     

    Which browser and version are you using?

    Thank you