What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm not receiving email notifications when my form is submitted?

    Asked by AgiMPhotography on April 23, 2015 at 08:10 AM

    I just created a contact form that is not linked to my website - I just tested it, it goes through to JotForm but not to my email or to Active Campaign (linked it)


    Can you please let me know if I've missed something?

    Thank you!


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    Answered by raul on April 23, 2015 at 11:09 AM

    After inspecting your form, I noticed that it doesn't have a notifier created in it which is the reason why you're not receiving an email when it's submitted.

    You can check here: https://www.jotform.com/help/25-Setting-Up-Email-Notifications how to setup an email notification for your form.