What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is this?? I downgraded over a week ago... NO charge should occur

    Asked by ShawnWashburn on April 23, 2015 at 09:35 AM
    charge Week downgraded no charge
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    JotForm Support Manager

    Answered by Jeanette on April 23, 2015 at 11:41 AM

    I have cancelled and refunded the latest charge. Your account is now back to free.