Images of the fields are created when converting my form to a Fillable PDF Form.

  • Profile Image
    jerryt
    Asked on April 23, 2015 at 11:15 AM

    I also cannot create a fill-able PDF.

     

    http://jotform.us/form/50206001629139

  • Profile Image
    Charlie
    Answered on April 23, 2015 at 11:20 AM

    Hi,

    Could you tell us the details of your problem and if you are getting errors in converting the form into a fillable PDF?

    I would advise that you check this guide regarding the fillable PDF: http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator. There are fields that are not compatible to be converted to fillable, like widgets. 

    Please check the guide above to learn more.

    Thank you.

  • Profile Image
    jerryt
    Answered on April 23, 2015 at 04:00 PM

    when trying to convert my form into PDF I receive an error message that the file is corrupted when opening.

    After reading the FYI on creating fill-able PDFs i cloned my original form and removed all the dynamic fields and conditional formatting.

    http://jotform.us/form/51123273266146

     

    The PDF that was created could be opened but contained text that was not in the correct.

    here is an example

     

  • Profile Image
    jerryt
    Answered on April 23, 2015 at 04:03 PM

    image did not go through

     

  • Profile Image
    BDAVID
    Answered on April 23, 2015 at 05:38 PM

    Thanks for reporting this, I was able to replicate the issue with your form:

    I am going to do some further testing, and raise a ticket report to our level to if needed.

  • Profile Image
    BDAVID
    Answered on April 23, 2015 at 06:08 PM

    I am reporting this to our second level, you will be notified here about any updates.