What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Images of the fields are created when converting my form to a Fillable PDF Form.

    Asked by jerryt on April 23, 2015 at 11:15 AM

    I also cannot create a fill-able PDF.

     

    http://jotform.us/form/50206001629139

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    JotForm Support

    Answered by Charlie on April 23, 2015 at 11:20 AM

    Hi,

    Could you tell us the details of your problem and if you are getting errors in converting the form into a fillable PDF?

    I would advise that you check this guide regarding the fillable PDF: http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator. There are fields that are not compatible to be converted to fillable, like widgets. 

    Please check the guide above to learn more.

    Thank you.

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    Answered by jerryt on April 23, 2015 at 04:00 PM

    when trying to convert my form into PDF I receive an error message that the file is corrupted when opening.

    After reading the FYI on creating fill-able PDFs i cloned my original form and removed all the dynamic fields and conditional formatting.

    http://jotform.us/form/51123273266146

     

    The PDF that was created could be opened but contained text that was not in the correct.

    here is an example

     

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    Answered by jerryt on April 23, 2015 at 04:03 PM

    image did not go through

     

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    JotForm Support

    Answered by BDAVID on April 23, 2015 at 05:38 PM

    Thanks for reporting this, I was able to replicate the issue with your form:

    I am going to do some further testing, and raise a ticket report to our level to if needed.

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    JotForm Support

    Answered by BDAVID on April 23, 2015 at 06:08 PM

    I am reporting this to our second level, you will be notified here about any updates.